FAQs...

We're dedicated to bringing you the best in party decorations, offering you alternatives to the more traditional decorations out there. All the items on the site are carefully chosen and specially designed, therefore you will not find many of our items anywhere else. We endeavour to offer great customer service too and so there is free delivery on all orders delivered in the UK.

Yes, we use the latest technology to ensure your information is secure. To get more information, visit our privacy policy page.

Great, we'd love to hear from you! You can drop us an email, tweet or Facebook us. Please note, if your enquiry is urgent it's best to email us as tweets and facebook messages may not be seen straight away.

Sure, just drop us an email at info@pink-lemons.co.uk

Our website currently checks out using Paypal so you can login to your Paypal account to pay.

Unfortunately, the quickest way to receive your order would be to select the next day or saturday delivery at the checkout and we'll get it to you super fast. Express orders placed before noon on a working day are dispatched the same day. Express orders placed after noon are dispatched on the next working day.

If you need your order even faster, send us an email and we'll do our very best to help.

Orders are sent via Royal Mail Standard Class so should reach you within 3-5 working days.

Express delivery orders are sent via Royal Mail Special Delivery and will be delivered on the next working day after dispatch. Express orders must be placed before noon for same day dispatch.

Saturday delivery orders will be delivered on the Saturday following dispatch.

If an item is broken or defective when received, please send us an email at orders@pink-lemons.co.uk. We will replace the goods within 3 working days.

We deliver the order again if it is lost in transit.

Unfortunately we currently do not offer shipping outside the UK.

We currently offer some of our products on a wholesale bass, send us an email for more info.

Yes please! We love to see what our customers love to do with our products, show us on Facebook, Twitter or email us and we will gladly add your pictures to our blog!

I'm afraid not, we work hard to make our pictures pretty so using them in any shape or form is strictly forbidden. Sorry.

Yes, please see our 'Return Policy'

Send us an email at info@pink-lemons.co.uk and we'll be happy to answer your question.

We occasionally run promotional discounts and sales, which we announce on our Facebook, Twitter or email newsletters so stay tuned for the next one!